Our Commitment

 

OUR COMMITMENT

XCIDO GRAPHICS AS A SISTER CONCERN

It’s been a year XCIDO started its separate graphics wing named XCIDO Graphics based on the huge demand of Clipping path, Photoshop retouch, Color correction and related services. We realized the lack of such services and designed a structured system where Client’s will get those services with Maximum dedication, lowest possible turnaround time, affordable pricing and dedicated customer support! XCIDO Graphics employs a group of dedicated professionals with years of experience in the field. With over 30 experienced designers and 3 production houses in Australia & Bangladesh, We’re now closely working with catalogue companies, photo studios, prepress and printing companies, web design houses reducing their cost and time span with dedicated management. Are you looking for an offshore company that can provide all your images to work on background drop out (clipping path), image manipulation, drop shadow or vector conversion, 3D design or web development services at affordable cost and short time turnaround? If so, then XCIDO Graphics is your right solution.

No matter what photo treatment service you need quantity (small or large) and what budget you have; XCIDO Graphics will handle all of your problems effectively within your deadline! Try our Free Trial service to judge the quality or speak to our Friendly support team now!

EARNED EXPERIENCE

XCIDO has done it all – really! We have completed many successful proposal bids, corporate contracts and public projects impacting local to global communities. Since beginning of professional career, XCIDO has worked with clients, designers, architects, manufacturers, press, print media, photographers, shippers, and municipalities to create beautiful spaces that their inhabitants can take pride in. As a marketing strategist, showroom manager, registrar, E-commerce developers, image specialist and communications expert, XCIDO Graphics has honed the art of communication with virtually every type and level of professional in today’s market. Creative endeavours have provided XCIDO with a diverse background. We have provided graphic design, corporate identity, branding product photography and image editing services to a variety of clients. Whether you are in the market for a new look for your company with the materials to promote it, or fine art for your walls, or you need to process your unedited raw images of your product or any kind of image editing services, XCIDO Graphic’s unique vision and dedication to its clients will match your needs.

 

WE ARE DIFFERENT

  • Dedicated Customer Service – 24/7 over phone, IM or email (Dedicated Customer Manager for each client to handle projects effective and efficiently.
  • 24 Hours Turnaround/10 Hours Express delivery on demand – We understand how important time is and that’s why we designed our production system is such way that can deliver your standard sized orders within even at 10 Hours if needed.
  • Fair Pricing – We offer a competitive and affordable pricing. Instead of job complexity, we decide our rates by time needed to finish the job . Pay only for the hours we worked. Our pricing starts only from $ 0.50 USD.
  • 3 Production Houses in different countries, 150+ designers, 3 working shift so that we can work 24/7
  •  Free Trial to judge our quality
  • 100% refund policy – Don’t Pay without satisfaction. Double Quality Check before delivery Wide range of payment options

 

HOW DO WE WORK ? (THE SYSTEM)

After test projects and pricing, when a client is ready to send us orders or make a contract, the respective customer manager creates his profile in to our system along with personal & contact details, Order type, rate etc. In some cases the client might need to fill up a online form while registering with the company. The system will generate a client ID and FTP access details and will achieve other details which are only visible to administrators. That’s how we keep our client’s detail strictly private.

Clients can send us order by entering our website’s file uploader or by using FTP clients. The respective customer manager receives a notification right after finishing upload and then he creates a new job with details like priority, instructions and sends that to studio. QC In charge receives the job and assigns designers accordingly. After getting the job done, QC rechecks the order and uploads into the server. Our system will automatically send a confirmation email to client instantly. Throughout the whole process, Client’s personal details remain hidden because we use only the Client ID and other Order IDs. There is no way to skip any step and files pass through QC twice before delivery.

Lets Talk :)

SMS or Phone:
+1(909)-254-9090 (US)
1 (631) 641-6658 (Sales)
(+880) 0173-044-6061 (BD)
Email:
Skype: creaves-x, xcidographics

Corporate HQ

XCIDO Limited
4/15 Green Street, Kogarah
Sydney, NSW - 2217
Australia
Fax: +1(631) 641-6658

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